Privacy Policy (English)
Effective Date: 1 October 2024
Yamazanamai Co., Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using our website or services.
1. Information We Collect
Personal Information
We may collect the following personal information from you:
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- Name
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- Email address
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- Phone number
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- Mailing address
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- Passport or identification details (for verification purposes)
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- Payment information (credit card or bank details for transactions)
Non-Personal Information
We may collect non-personal information such as:
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- Browser type and version
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- IP address
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- Time and date of access
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- Pages viewed on our website
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- Referring websites
2. How We Collect Your Information
We collect information through the following methods:
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- When you fill out forms on our website
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- When you contact us via email, phone, or other means
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- Cookies and tracking technologies on our website
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- During transactions or agreements
3. How We Use Your Information
We use your personal information to:
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- Provide our real estate services
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- Process transactions and manage agreements
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- Respond to your inquiries and provide customer support
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- Send you updates, promotional content, or other communications (only with your consent)
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- Comply with legal obligations and regulatory requirements
4. Sharing and Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
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- Service providers and contractors who assist in our operations
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- Legal authorities, if required by law or to protect our rights
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- Third parties involved in transactions or agreements with your explicit consent
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can control your cookie preferences through your browser settings. Disabling cookies may impact your ability to use certain features of our website.
6. Data Storage and Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet-based system is entirely secure.
7. International Data Transfers
As our clients are predominantly international, your information may be processed in countries outside of Japan. We ensure such transfers comply with applicable data protection laws.
8. Your Rights
You have the following rights regarding your personal data:
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- Access: Request details about the data we hold on you
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- Correction: Update or correct inaccurate information
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- Deletion: Request deletion of your personal data, subject to legal obligations
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- Objection: Object to specific processing of your data
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- Withdrawal of Consent: Withdraw consent for data use at any time
To exercise these rights, please contact us at info@yamazanmai.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Legal Basis for Processing
We process personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI) and other applicable international laws.
11. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with the effective date.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Yamazanamai Co., Ltd.
Hokkaido Governor Shiribeshi (1) No. 468
Email: info@yamazanmai.com
Phone: +81(0)136-56-8922
This Privacy Policy is available in English for your convenience. In case of discrepancies, the Japanese version (where applicable) shall prevail.